Fantastic Bike my Son loves it so much had so many compliments from other young bike riders want one themselves. Very smart looking too looks the business thanks so so much

Your customer service is excellent and very quick feed back
Not tried the bike yet

I bought the orange model about 5 months ago, it's a great machine & looks powerful. Despite it's great weight, when riding it feels nimble but beware - if you flatten the battery, it's a monster to lug about & almost impossible to ride uphill. That brings me on to 2 issues with the bike, I'm not getting anywhere near the stated mileage - 23 miles max so far & that's with plenty of pedal assistance & light PAS - hoping that as the battery has been cycled a few times, the mileage get to somewhere near what it's supposed to.
Number 2 is the rear shock absorber - it's far too stiff! I assume it is designed for when the bike is loaded to capacity but for normal off-road riding there is no give at all. I bought a 1000lb absorber but even that is still very hard, I've ordered a 750lb to see if that works.
Still, I love the bike, it really is very well made and great value.

KETELES K800 Pro 2000W Electric Bike Dual Motor 48V 23AH Battery

Over the moon with my K800 PRO. It does every thing I need. Wish I had got the rear veiw mirrors with it.