KETELES.CO.UK supports Klarna payment

Klarna is a Swedish fintech company offering online financial services like payments for e-commerce stores and post-purchase payments. KETELES teamed up with Klarna for an enhanced shopping experience.

It's Smooth & Simple

Elevate your shopping game with Klarna. Choose Klarna at checkout to shop now and pay later. Experience effortless, safe, and fun shopping.

It's Safe & Secure

Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.

How to Shop with Klarna

How to shop with Klarna | KETELES.CO.UK
See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account at
Country Currency               Pay Now  Pay Later   Financing Pay in 3/4
United Kingdom GBP Credit card / debit card   limit 0--4000 GBP 30 days 6-36 months Pay in 3


Pay with Klarna FAQs

What happens if I make a return?

If you need to return part or all of your order, Klarna will issue you with a new statement. Simply follow the retailer's return instructions and make sure to take note of the tracking number. Log into your Klarna account, select “report a return”, and we’ll pause your statement. As soon as the retailer has processed your return, we will send an adjusted invoice.

There's something wrong with my order. Do I still need to pay for it?

You do not need to pay for goods that are received damaged, broken, or defective. Follow the retailer’s dispute instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As soon as the retailer has registered your return, the refund will be processed within 5-7 business days.

I have not received my order. What happens to my statement?

You do not need to pay the statement until you have received your order. Contact the retailer for a delivery update, log into your Klarna account, and “report a problem” to pause your statement until you’ve received your order

My statement is incorrect. What should I do?

If your statement does not match your order details, please contact the retailer directly to correct your statement. Log into your Klarna account and “report a problem” to pause your statement until the details have been corrected.

We're always here to help!

Don’t see your question here? Customer Service is there for you or by downloading the Klarna app. Contact our customer support in your local market: 

United Kingdom

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